Hello,
First of all, I hope you are doing well.
I would like to clarify the situation regarding the character ban mentioned in the support ticket. The issue occurred solely because we were unaware that this could violate the rules. There was absolutely no malicious intent on our part.
The banned character is shared between me and my friend. We have known each other for over 20 years, and I currently live abroad. We have always trusted each other, which is why we have been using the same character without realizing that doing so could result in a violation. We kindly ask the support team to review our case with understanding and consider removing the ban.
We sincerely apologize for our mistake and assure you that we will fully comply with the game's rules moving forward. We will make sure that this situation does not happen again.
We would greatly appreciate your consideration and any assistance you can provide.
Thank you for your time, understanding, and support. @nikos32
I’ve looked into the matter a bit. It seems this person shares their account details with friends to get them into the game—effectively drawing new players to the server. If that is indeed the case, you should look into this.
@nikos32 it's been 90 days since I started waiting for the unbans, and I'm still waiting for two of my accounts so I can rejoin the community and the game. I deeply regret my actions, but I've waited a long time and will continue to wait for my accounts. I'm just asking you for one last chance.
lAlicia and Nakzor
https://professionalko.com/?page=char&id=lalicia
https://professionalko.com/?page=char&id=nakzor
https://imgur.com/a/CD5XUzI
Dear Niko,
I see that you are fair in some matters. I truly believe you are ensuring a clean game. I have observed you providing a clean game for the player community here for two years. You are absolutely right in your case. Banning us may not mean much to you, but I am truly sorry for what I did, and that's why I think letting me and my friends back into the game would be a small step for you, but a big step for us.
Sincerely...Best Regards.
Please forgive us. My character name: ShekerimChekerim, Protecttoyou