Server status update

[nikos32]

The server has been under a DDoS attack since 5 AM on March 4th. Despite the attacks not being exceptionally large (around 50,000 bots) and the attacker being predictable, they still manage to bleed through enough traffic from their relatively small ~10 Gbps (at peak) attack to saturate our network.

Surprisingly, the host's current anti-DDoS measures cannot filter them properly. Since we have exhausted our options with the firewall settings provided by our provider, we are planning more significant actions to effectively counter and permanently mitigate these attacks, with the goal of resolving the issue within the next 24 hours or, at the latest, by Friday.

We want to thank everyone who has been supportive – one, for playing the game, and two, for purchasing KC during the last 3 days despite the many disconnection issues.

We'll be able to discuss rewards and bonuses for the inconvenience caused once we ensure that the server is 100% stable.

The video submissions for the PK video contest are still open and will remain so until further notice. While these videos will not be eligible for the top 5, they will still have the opportunity to earn 1000 KC.

[nikos32]

Some unexpected news: the provider has implemented measures on Thursday to prevent the attacks, which appears to be working effectively so far.

Despite this, we are currently still working on our end to implement a more permanent, future-proof solution to ensure that any necessary changes can be put into effect more swiftly, avoiding the delay we experienced during the previous three-day period.

While highly unlikely that these amateur attackers will manage to slip through (really, they were simply lucky until now), should they actually manage to do so, it will only be until we can complete our existing work as above (which as stated in the previous update, should be done by Friday at the absolute latest).

Thanks again to everyone who's been so supportive during this time!
 

19 hours ago, nikos32 said:

We'll be able to discuss rewards and bonuses for the inconvenience caused once we ensure that the server is 100% stable.

The video submissions for the PK video contest are still open and will remain so until further notice. While these videos will not be eligible for the top 5, they will still have the opportunity to earn 1000 KC.

An update post regarding these rewards will follow in the next couple of days.

[nikos32]

Due to the DC issues between 5 AM on March 4th and 10 AM on March 7th:

1560 players who were affected have received the following:

• The balance in your PUS has increased, ranging from 15 KC up to 750 KC, depending on your relog attempts.
  • If you were one of those affected but see no KC added to your main account, you need to check the account you logged into the most during that timeframe.
• Accounts with an active premium service have their duration increased by 7 days.
  • A 3-day bronze premium service has been activated for accounts that did not have any premium service.
• Those who purchased KC during that timeframe, despite the DC issues, have just received an additional 10% of the purchased KC.
  • However, if you are seeking a refund, please ensure that you collect and retain the purchased KC that you may have spent back to your PUS balance. Do not spend any additional KC, and then contact us via a personal message to request the refund.

Thank you once again for your understanding and support.

[nikos32]

On 3/12/2024 at 9:15 PM, nikos32 said:

Those who purchased KC during that timeframe, despite the DC issues, have just received an additional 10% of the purchased KC.

• However, if you are seeking a refund, please ensure that you collect and retain the purchased KC that you may have spent back to your PUS balance. Do not spend any additional KC, and then contact us via a personal message to request the refund.

 

Minor update: those who purchased KC during that period via epinko did not initially receive the 10% KC bonus, but they have now been credited with it.