It doesn't matter if its his fault or the clients failure; i think this guy deserve that item. This could happen to me too and i would not want to be left alone helpless like that. If he can provide the ksc then he deserved the prize.
NPC: FT Coupons Manager | Moradon
FT Coupons can be obtained from Odious Collector goblin or by winning the Forgotten Temple event.
Forgotten Necklace:
12 FT Coupons
Forgotten Belt:
10 FT Coupons
The accessories can be upgraded to (+1) using the Accessory Compound Scroll via the Anvil.
NPC: Ali | Moradon
[AB] Old Platinum / Secret-Silver / Elf-Metal Earrings:
1 Brahman Token
[AB] Old Ring of Courage / Life / Magic:
2 Brahman Tokens
[AB] Old Skeleton Belt:
3 Brahman Tokens