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Showing results for tags 'Resolved'.
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Hi Nikos, Before the game crashed, I was upgrading items. I had failed 3 items I sent, but I had also successfully upgraded a Fire Garges Staff to +6. I think something went wrong around that point. Now, only 2 of my Blue Shards are left, and the Blue Shards that were in my Clan Bank (Clan: HighFidelity) have completely disappeared. My character name is TheBigDude. Is it possible for us to fix this? If it’s something that can’t be fixed, no problem at all. There might have been a time desync/rollback at that moment in the game causing an error. Thanks in advance for looking into it!
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I havent been logged into the game for a while and today i had some time to spend. Anyway, when I tried to login to my account it gave me connection failed error with stating No such registered ID. However, I am able to login to professional ko website and can see my account and character data on Control Panel section. Can i get some help with this matter, please?
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Hi GM, I have problem to login to game. I've entered my password many times and I receive "Invalid ID or Password". In the web page I can log in successful, but in game is failed. Please your support with this case. NOTE: I've tried with my others accounts and I have the same problem. Best Regards X_4RTHAS_X
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Hello, good morning. While farming Titans, my inventory filled up with items, so I proceeded to sell them. However, I forgot that I had an Exceptional Graham +7 in my inventory—which I use as a defensive weapon—and I sold it. Is it possible to get it back? Thanks, have a good day. I look forward to your help. It happened between 07:00 and 08:00. nick in game: Randevu
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Char Name: LSchroneL 2026-02-08 12.00-15.00 Deleted items: dual roc +1 / dual secret silver earring +1 / glass belt +0 / elemental pendant +1 Hello. My friend threw my items in the trash about 3 months ago. Is there any chance I can get them back? I've listed the items I remember; could you please check them in detail?
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Resolved Sold iten NPC
tetalucas posted a topic in [Game Support] - [Soporte Del Juego] - [Oyun Destek]
Sold iten NPC LoveBaconN time server 16:16~16:19 Smit Hammer+7 08/04/2026 -
These two PUS items are non-tradeable, but they also appear to be non-storable. I cannot recall the reason why, but from the looks of it, this is unintentional. For that reason, these two items will become storable in the next update. For those who currently have either of these two items in their inventory and need space, you may delete them. Once the items are made storable, we will restore them to you. All you need to do is post below with your character name, which one you deleted (either the Premium Cure Curse or the Premium Styx), and the date you deleted it.
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Resolved I can't log in
sonambulo posted a topic in [Game Support] - [Soporte Del Juego] - [Oyun Destek]
I thought I was being hacked, but it's the same problem for several people. I changed my password and I still can't log in. -
Hello, nikos32, I'm writing to you because a player from Proko had a bad day and deleted his items. Now that he has returned to play, he feels sorry about it. I would truly appreciate it from the bottom of my heart if you could help him. His nickname in the game is joethcristo. He deleted his items on 11/29/2025 at 11:00 server time. I look forward to your prompt response, thank you in advance. P.S. "All it takes is one bad day to reduce the sanest man alive to lunacy. The world is only one bad day away from being just like me."
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Deleted bahamut boots +7 by mistake in trash bin Date server: 22/09/2025 09:33:35 - 09:33:45 server time Nick: iSky
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Resolved Mage Master Skills
Qwerts posted a topic in [Game Support] - [Soporte Del Juego] - [Oyun Destek]
Hi. I opened orc mage character.Now I'm 70 lvl but i cant open master skills.Normally I can open with Arch Mage Drake npc.But I didn't find this npc.Help me pls
