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I have 12k Ladder points but cannot trade in for medals? Not sure if this feature is turned off or if I am missing something? Just try to go to special store to buy medal but says I do not have enough ladder points. But i have enough for more then 1. 

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ladder points would be monthly nps. The nps that reset are rewarded as ladder points in the info box. It doesn't say it in this server but in usko et al. I guess it could mean something different here but... I have 5x,xxx/15,xxx more then enough. srry dont feel like posting SS now. like 0500 hours here atm

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Sry but you are looking to wrong area.There is a section which is originally "manner" in this server it is ladder point.You should look that area

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